Reviews

After you've worked with an expert, you can leave a rating and a written review. Public reviews help other attorneys; firm-only reviews are a private note to your colleagues about who to use again.

Find it at Reviews in the sidebar, under Cases.

Screenshot

The My Reviews page. Header reads 'My Reviews' with a 'Write a Review' button on the right. Below, a stack of review cards, each showing the expert name, a five-star rating with four stars filled amber, a status badge (Approved in green, Pending in amber), a bold review title, two lines of body text, a date, and pencil and trash icons on the right.

#Writing a review

Click Write a Review and pick an expert. The picker lists experts you've unlocked — that's the eligibility rule, so if the list is empty you'll need to unlock someone first. With more than five in the list, a filter box appears.

The form itself:

Public reviews can appear on the expert's profile once approved. Firm Only reviews stay inside your firm — useful for candid notes on how an engagement actually went.

One review per expert. If you've already reviewed someone, you'll be told so rather than creating a duplicate — edit the existing one instead.

#Moderation

Every review goes through moderation before it's visible, so each one carries a status:

Editing an approved review sends it back through moderation — the confirmation says "Review updated — pending moderation" so there's no surprise about it briefly disappearing.

#Editing and deleting

The pencil and trash icons on each card handle both. Deleting asks for confirmation first and can't be undone.

#Related

• Unlocked Experts — the list your reviewable experts come from
• Matters & Expert Pipeline — tracking an engagement through to completion