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Kenneth Sponsler
C.I.P.P., P.M.P. ·
Duluth, Georgia
Management (NEC)
Marketing
Security
U.S. federal and state telemarketing operational compliance
regulatory and operational compliance consulting services for consumer contact operations
communication channels such as SMSs/text messages, emails, facsimiles, U.S. and international telephone calls for telemarketing, debt collection, and surveys
seller and customer-facing compliance
call center operations
compliance assessments
audits
forensic call and call abandonment data analysis
operational assessments
risk identification
gap analysis
implementation of compliance policies, procedures and strategies
seller/service provider relations
contracting
record keeping
training
monitoring
enforcement
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