Personal InjuryBreach of Contract
April 14, 2026A Laguna Niguel homeowner filed suit in the Superior Court of California, County of Orange, against a cleaning and restoration company after a routine natural stone cleaning service allegedly caused extensive property damage and serious personal injury. Under a written agreement that included a 100% satisfaction guarantee, the company was hired to clean and polish the homeowner's marble flooring, counters, walls, and carpets in July 2020. According to the complaint, the assigned workman applied excessive amounts of an undiluted acidic solution to marble surfaces, including walls, vanities, glass shower doors, and fixtures, and left it on for three days. Senior company representatives who later inspected the property were reportedly alarmed, stating the acid had permanently damaged the marble and should have been neutralized immediately. The workman then attempted to remove the residue using steel wool, leaving deep holes, scratches, discolored grout, and steel wool fragments scattered throughout the home. The defense denied all allegations and raised affirmative defenses including comparative fault, intervening causes, lack of privity, expired warranties, failure to provide notice and an opportunity to cure, and failure to mitigate damages. After pre-trial proceedings, the parties reached a settlement, resolving the matter before a jury verdict.









